This section describes the procedure for customers using Gravio Hub (“Hub1”) to migrate to Gravio Hub 2 (“Hub2”).

Before starting

It is assumed that the data in the currently operated Hub1 will be backed up and restored to Hub2 for operation.

Please start Hub1 and configure the network settings for Hub2 using UpdateManager in advance.
Since Hub2 will be connected to the same network as Hub1, set up a WiFi access point or wired LAN connection or set up a temporary IP address using DHCP/static address while performing the migration procedure.

Please start UpdateManager on Hub1 and Hub2 and keep them logged in before proceeding with the migration procedure.

migration procedure

The migration procedure to Hub2 consists of the following 7 steps.

  1. Update the version of Coordinator
  2. Update the version of HubKit
  3. Update the version of Zigbee
  4. Backup your data in Hub1
  5. Download the backup file in Hub1
  6. Restore on Hub2
  7. Change the network on Hub2

For more information on how to use UpdateManager, please refer to here.

1. update the version of Coordinator

Make sure that the version of the Coordinator software in Hub1 and Hub2 are the same.

In Hub1, update to the latest version from the Gravio Coordinator software update in the Gravio Settings tab.
In Hub2, update the Gravio Coordinator software to the latest version from the Gravio Settings tab.

2. Update HubKit Version

Make sure that the HubKit software versions of Hub1 and Hub2 are the same.

In Hub1, update to the latest version from the Gravio HubKit software update in the Gravio Settings tab.
In Hub2, update to the latest version from the Gravio HubKit software update in the Gravio Settings tab.

3 Updating the Zigbee Version

Make sure the Zigbee software versions of Hub1 and Hub2 are the same.

On Hub1, update the Zigbee software to the latest version from the Gravio Settings tab.
In Hub2, update the Zigbee software to the latest version from the Zigbee software update in the Gravio Settings tab.

4. Backup data in Hub1

On Hub1, click the Backup button in the Gravio Settings tab under HubKit / Coordinator Data Backup to back up the data.
It will take some time to process the data stored in Hub1 so that it can be downloaded.

If an error occurs during the process, it may be due to the large amount of data being saved, so please delete unnecessary data by deleting the media file and try again.
Refer to here for the location of the media file.

5. download the backup file in Hub1

In Hub1, under the Gravio Settings tab, press the Export button in HubKit / Coordinator Data Backup to download the backup file to your local PC.

6. Restore in Hub2

In Hub2, import the backup file saved in the local PC by HubKit / Coordinator Data Backup in the Gravio Settings tab.
By importing the backup file of Hub1 into Hub2, the data of Hub1 has been migrated to Hub2.

7. Change the network of Hub2

If you want to operate Hub2 as a new hostname or IP address different from that of Hub1, the migration is completed at this point.
The network configuration information is not inherited by importing a backup file, so if you want to use the same hostname and IP address as Hub1, stop Hub1 and change it in the network settings of Hub2.

Need more help with this?
Join our slack community for help

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.